Your Data & Privacy Request

At Jackson's Cool Stuff, we respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

What Data We Collect

We may collect and process the following personal data:

• Name and contact details (email address, phone number, delivery address)
• Order and transaction history
• Browsing behaviour on our website (via cookies)
• Marketing preferences

How We Use Your Data

Your data is used to:

• Process and fulfil your orders
• Communicate with you about your orders
• Send marketing communications (only with your consent)
• Improve our website and services
• Comply with legal obligations

Advertising & Your Choices

We may use your data to show you relevant advertising on platforms such as Google and Meta. You can opt out of personalised advertising at any time by:

• Adjusting your cookie preferences on our website
• Visiting Google Ad Settings
• Visiting Facebook Ad Preferences

Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data (right to be forgotten)
• Restrict or object to processing
• Data portability — receive your data in a portable format

Submit a Privacy Request

To exercise any of your rights, please use our contact form and we will respond within 30 days.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).